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CORONAVIRUS – Current Automotive moves to Remote Operations

March 16th, 2020 by

In order to help protect our staff and customers from the outbreak of COVID-19, we will temporarily close our headquarters in Naperville and move to remote operation beginning Tuesday, March 17.

Our website will remain fully functional for everyone and our team will be reachable via email and our web chat tool, accessible in the lower right corner from any page on our website.

While we always strive to offer an ecommerce experience for electric vehicle shopping, there are some parts of the buying and selling process that require in-person activity.

At this point in time, we cannot offer any firm timelines as to when we will be able to deliver a purchased vehicle or pick up an EV being sold to us

How this impacts you part 1: Buying a car.

Shoppers are encouraged to browse our website and reach out to us with any questions. We will continue to provide high-quality EV education to first-time buyers and answer any and all questions about cars in our inventory.

While we cannot provide test drives or in-person viewings, we have high-definition pictures of our inventory, first-person video walkarounds, and 360-degree interior photos available on request.

If you decide you would like to purchase a vehicle, the process is the same. Just click the “purchase vehicle” button and fill out the online order form.

We’ll contact you to confirm your intent to purchase the vehicle and put you first in line to place a deposit on the vehicle and move forward with the purchase when normal business resumes.

How this impacts you part 2: Selling a car.

Both of our specialized appraisal forms (one for Tesla, one for all other plug-in vehicles) will remain live.

Sellers are encouraged to submit appraisal requests and reach out with any additional information about their cars and questions about the process.

However, responses may be slower and we will not be able to send documents and payment or commit to a firm pickup date until normal business resumes.

How this impacts our employees.

The well-being and security of our employees is the most important thing to us. All will continue to be paid at their normal rates during this period, whether or not they can perform their normal job responsibilities from home.

But I want more Current Automotive in my life!

Great! Please watch this space and follow us on Facebook, Instagram, and Twitter as Blane, our media guy, attempts to generate content from home even without easy access to a variety of Teslas to take pictures of.

Posted in Who/What/How/Why